BOUTIQUE BACKERS

special packaging

Taste the
Extraordinary

The wine industry can be a pretty bleak place for independent Aussie winemakers, by becoming a Boutique Backer you can sip back, relax and give them a helping hand.

You'll be joining a community of people who love wine just as much as you do, and who love to help the smaller local producers.

Love Wine. Will help.

We've come up with the ultimate way to help local producers. It's pretty simple; enjoy the wines you love... when you want them.

Here it is in 3 simple steps:

1. Select your Wine Style:
We've got all tastebuds covered, and you can come back and change your preferences anytime!
- A fan of deep smooth reds? --> Pick Reds.
- Fancy a little of both? --> Pick Mixed.
- Love Merlot, desire Chardonnay, but hold off on Shiraz? Ok that's tricky... great news...we've still got you covered! --> Pick Custom.

2. Select Your Level:
We've got levels for every budget, and you'll be saving up to 40% of cellar door on all wines, cut out the middle man, and beat bottleshop prices!

3. The Boutique Wine Cycle:
Now comes the magic as the Boutique Wine Cycle begins. You can update any preferences anytime!

The Boutique Wine Cycle

Meet your local producers:

Your wines will be made by some of Australia's best wine making talent. We've scoured the country to ensure your mind (and mouth) is blown away.

We don't do fillers, and we don't send you wine that you give to your mother in law.

Questions:

We've got you covered with all the details below. Take some time to check out our FAQs, then contact us to get started.

OK. Let's get started:

1. Select your wine style

2. Select your level

3. Great Choice!

Red Selection > Classic

Great choice!
Our classic red selection.

What will happen next:
1. We'll get you started by receiving a dozen wines every 3 months, but you can change this anytime, by via your boutique backer notification.

2. Your first dozen boutique backer wines will be released. Have a look what is in your first dozen!

3. Coby decided to give you free shipping on your first case. It's normally only $9, but he got excited. Just enter "9Backer" when you checkout!

3. Great Choice!

Red Selection > Hero

Great choice!
Our Hero red selection.

What will happen next:
1. We'll get you started by receiving a dozen wines every 3 months, but you can change this anytime, by via your boutique backer notification.

2. Your first dozen boutique backer wines will be released. Have a look what is in your first dozen!

3. Coby decided to give you free shipping on your first case. It's normally only $9, but he got excited. Just enter "9Backer" when you checkout!

Your first dozen of Hero Reds.

This dozen is worth: $321.00
You pay: $186.00 (Just $15.50 a bottle)
You save: $135.00!

3. Great Choice!

Red Selection > Prestige

Great choice!
Our red carpet case; Prestige features the very best of the best, star-studded with awards and with at least three 'hero' vintages in every case.

What will happen next:
1. We'll get you started by receiving a dozen wines every 3 months, but you can change this anytime, by via your boutique backer notification.

2. Your first dozen boutique backer wines will be released. Have a look what is in your first dozen!

3. Coby decided to give you free shipping on your first case. It's normally only $9, but he got excited. Just enter "9Backer" when you checkout!

Your first dozen of Prestige Reds.

This dozen is worth: $340.00
You pay: $270.00 (Just $22.50 a bottle)
You save: $70.00!

2. Select your level

3. Great Choice!

Mixed Selection > Classic

Great choice!
Our classic mixed selection.

What will happen next:
1. We'll get you started by receiving a dozen wines every 3 months, but you can change this anytime, by via your boutique backer notification.

2. Your first dozen boutique backer wines will be released. Have a look what is in your first dozen!

3. Coby decided to give you free shipping on your first case. It's normally only $9, but he got excited. Just enter "9Backer" when you checkout!

3. Great Choice!

Mixed Selection > Hero

Great choice!
Our Hero red selection.

What will happen next:
1. We'll get you started by receiving a dozen wines every 3 months, but you can change this anytime, by via your boutique backer notification.

2. Your first dozen boutique backer wines will be released. Have a look what is in your first dozen!

3. Coby decided to give you free shipping on your first case. It's normally only $9, but he got excited. Just enter "9Backer" when you checkout!

3. Great Choice!

Mixed Selection > Prestige

Great choice!
Our red carpet case; Prestige features the very best of the best, star-studded with awards and with at least three 'hero' vintages in every case.

What will happen next:
1. We'll get you started by receiving a dozen wines every 3 months, but you can change this anytime, by via your boutique backer notification.

2. Your first dozen boutique backer wines will be released. Have a look what is in your first dozen!

3. Coby decided to give you free shipping on your first case. It's normally only $9, but he got excited. Just enter "9Backer" when you checkout!

2. Select your level

3. Great Choice!

White Selection > Classic

Great choice!
Our classic White selection.

What will happen next:
1. We'll get you started by receiving a dozen wines every 3 months, but you can change this anytime, by via your boutique backer notification.

2. Your first dozen boutique backer wines will be released. Have a look what is in your first dozen!

3. Coby decided to give you free shipping on your first case. It's normally only $9, but he got excited. Just enter "9Backer" when you checkout!

Your first dozen of Classic Whites.

This dozen is worth: $237.00
You pay: $165.00 (Just $13.75 a bottle)
You save: $72.00!

3. Great Choice!

White Selection > Hero

Great choice!
Our Hero White selection.

What will happen next:
1. We'll get you started by receiving a dozen wines every 3 months, but you can change this anytime, by via your boutique backer notification.

2. Your first dozen boutique backer wines will be released. Have a look what is in your first dozen!

3. Coby decided to give you free shipping on your first case. It's normally only $9, but he got excited. Just enter "9Backer" when you checkout!

Your first dozen of Hero Whites.

This dozen is worth: $321.00
You pay: $186.00 (Just $15.50 a bottle)
You save: $135.00!

3. Great Choice!

White Selection > Prestige

Great choice!
Our White carpet case; Prestige features the very best of the best, star-studded with awards and with at least three 'hero' vintages in every case.

What will happen next:
1. We'll get you started by receiving a dozen wines every 3 months, but you can change this anytime, by via your boutique backer notification.

2. Your first dozen boutique backer wines will be released. Have a look what is in your first dozen!

3. Coby decided to give you free shipping on your first case. It's normally only $9, but he got excited. Just enter "9Backer" when you checkout!

Your first dozen of Prestige Whites.

This dozen is worth: $354.00
You pay: $270.00 (Just $22.50 a bottle)
You save: $84.00!

2. Select your level

3. Great Choice!

Custom Selection > Classic

Great choice!
Our Classic Custom selection.

What will happen next:
Ok, let's set you up. Contact Us on 1300 654 554 to get you started with a custom selection, but you can change this anytime, by via your boutique backer notification.

2. Your first dozen boutique backer wines will be released.

3. You'll get free shipping on your first case. It's normally only $9, but we got excited. Just mention the code "Backer" when you speak to our team.

3. Great Choice!

Custom Selection > Hero

Great choice!
Our Hero Custom selection.

What will happen next:
1. Ok, let's set you up. Contact Us on 1300 654 554 to get you started with a custom selection, but you can change this anytime, by via your boutique backer notification.

2. Your first dozen boutique backer wines will be released.

3. You'll get free shipping on your first case. It's normally only $9, but we got excited. Just mention the code "Backer" when you speak to our team.

3. Great Choice!

Custom Selection > Prestige

Great choice!
Our Prestige Custom selection.

What will happen next:
1. Ok, let's set you up. Contact Us on 1300 654 554 to get you started with a custom selection, but you can change this anytime, by via your boutique backer notification.

2. Your first dozen boutique backer wines will be released.

3. You'll get free shipping on your first case. It's normally only $9, but we got excited. Just mention the code "Backer" when you speak to our team.

Frequently Asked Questions

Simple answers to your most common questions

Boutique Backers get benefits galore, including:
Boutique Backers get loads of benefits, including:
a) First pick of the cellar, Boutique often runs out, but it won't for you.
b) Savings and discounts, up to 40% off across the board on each of your Boutique Boxes
c) Priority for all of your Customer Support needs. Your happiness is required for this to work.
d) Exclusive access to pre-sale events and random acts of wine(kind)-ness from our Boutique producers.
e) The gratitude of independent winemakers all over Australia

Is there a membership fee?
Nope! Becoming a Boutique Backer is completely free, all you pay for is the beautiful wine you receive! No minimum purchase, no contracts, no worries!

What is my member number?
Your member number is a 5 digit number that will be placed next to your name in all emails and invoices from us. If you can find this, it'll help us find you. If not.... hey we'll find it for you... just contact us.

What is a Boutique Backer Notification?
5 Days before your Boutique Box comes out, you'll receive an email with what's in the box, and where we are sending it. We call this a Boutique Backer notification. It's a great opportunity to check out what's coming, or let us know if you've moved house, or even slightly tweak the box. eg: "More Chardonnay please!"

What is my tax invoice/order number?
The tax invoice and order number are the same and are included on the invoice that is sent out with every case. The invoice/order number helps us to keep track of your individual cases.

When is payment taken for my Boutique Box?
We don't take any payment until just before your case is sent and this all happens on the 'process date'. The process date for your case will be clearly marked in the notification email (sent out 5 days before your case is sent) and, if you have any concerns, you can contact us to check when your next process date is. It's totally flexible and up to you. You name it, we've got you covered.

How do I pay for the wines?
The Society accepts all major credit credit as payment options. If you would like to change the way you pay for your wines just contact us. All of our payment information is protected and stored by our third party secure payment provider (Westpac Payway)... which is an Australian bank, keeping things local.

Do I have to pay for postage?
Yes. Standard fees are $9 capped, Australia-wide no matter how much you purchase. We think that's pretty good. If you buy 3 or more cases online, then there is no-shipping, which is perfect-timing for when you are hosting a party.

Can I delay/change a delivery?
Of course! Do you have friends visiting, and need the wine earlier?... just respond to your (or any) notification. Are you heading to Spain for a month?... just respond to your notification. It's super easy, and Boutique Backing is not, and will never be, a lock-in contract. If you'd like to make any changes to your selections, all you have to do is let us know. Contact us anytime, and we'll get you setup.

How often will my wine be delivered?
Again it's totally flexible and totally up to you. We have Backers who get a Boutique Box (dozen wines) every month, some only get one Boutique Box per year... What we do is start all Backers off on 1 Boutique Box (dozen wines) every 3 months (this works out to be a bottle a week), plus a case for Christmas. These dates are flexible and every single Boutique Box will come with a notification. All we need is at least 24 hours notice before the case is sent out to make any major changes.

What if I want to change the frequency of my deliveries?
Most of our Backers stick with the case-every-quarter system but we know that some of you would only like a case every four months, or two months, or just when Jupiter is in a certain spot in the night sky... ok, so we may have some trouble with that last one! We are more than happy to customise your selection at anytime, just contact us and we'll get you all cosy.

Who do you deliver through?
We have two delivery companies; Australia Post and Fastway. We select one of these delivery services dependent upon your geographical area and delivery needs. However, if you would like to change how your wine is sent, you can contact us and we'll be happy to look at options that work best for you. [Edit] We've been doing this for over a decade, and what we've found is often the service you receive comes down to your local driver.... so we advise if you are not receiving the service you want... change up your option by contacting us.

How long will delivery take?
As each delivery is sent, you'll get a tracking notification so you can keep an eye on your payment. We "say" delivery will take 5-10 business days from the process date, but often it's there in 2 days. If your case is taking longer than this contact us and we will look into it straight away! (Remember, Boutique Backers get priority support)

Can I change my delivery address?
Of course! If you ever need to change your delivery address (even just to send your Mum a birthday present) just let us know at least 24 hours before your order is set to process.

Can you deliver to locations outside of Australia?
Does Tassy count? We do that... but that's as far as we go. "Locals only!"

Can I track my delivery?
Ofcourse! Each Boutique Box gets a tracking email as it leaves us.

I drink more than 12 bottles of wine every 3 months, how do I get more?
Easy! You can order several lots of Boutique Backer selections (which we strongly encourage) or, if you'd prefer, organise cases yourself as you need by creating custom selections in the store.

Is the selection the same every time?
Boutique means Boutique... small run... and often snapped up real quick. So unless you specifically request all of the same wines (which you are more then welcome to do) you should receive a variety of wines in every single case. [Hot Tip] If you have a favourite from the last case... respond to the notification and we'll reserve it for you if we can.

Can I get a specific wine in my case?
[Hot Tip] If you have a favourite from the last case... respond to the notification and we'll reserve it for you if we can. No matter your request, if we can help... we will.

What if I want to change my red-to-white ratio?
We've got Backers who do 9 red and 3 white, or 3 red and 9 white. Some Backers even change their mind through summer and winter... that means you can too. No matter your preference just contact us and we'll take good care of you.

What if I want to switch completely between reds and whites?
Easy. We can completely rearrange your preferences at anytime just contact us and we'll take good care of you.

What happens if I don't like one of the wines?
Wines change. Taste buds change. But what doesn't change is our guarantee... we guarantee your happiness... so if you don't like any of the wines you receive, we'll fix it, we'll also update your preferences so it doesn't happen again.... until... well they change.

The best way to do this is to respond to your notification; eg "I've gone off Chardonnay, but am loving Pinot Gris at the moment". We'll say something like: "Gotcha, your preferences have been updated for your next dozen. Easy peasy."